Frequently Asked Questions
Everything you need to know about our soulful home decor and gifts.
How long will it take for my order to ship?
Most of our items are handmade to order. Standard processing time is 7-10 business days, though custom art pieces may take up to 3-4 weeks to ship.
What is your return policy for home decor?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery. Please note that custom or personalized items are final sale.
Do you ship internationally?
Yes, Sugarboo & Co. ships to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
Are your art prints and frames handmade?
Yes, our art prints are proudly made in the USA. Our frames are handcrafted using reclaimed wood and natural materials, ensuring that every piece is unique.
How can I track my order status?
Once your order has been handcrafted and shipped, you will receive an email confirmation containing a tracking number to monitor its journey to your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay for a secure and easy checkout experience.